I also want to be compensated for the inconvenience in having a subscription to receive the paper everyday but not receiving it and going out early before work to go to ******** and pay for a paper for the day, which at times often did not have all of the parts included in the paper. I have requesting almost everyday to speak with a supervisor and I have told multiple customer service reps the amount of the refund I am requesting. I have copies of at least 12 receipts showing the dates and amounts I had to pay for the days I missed the paper. I am rejecting this response because: the total amount I am requesting is $41.46. I see no sense in paying for a service he doesn't receive! I need this issue resolved ASAP or I will have no other recourse but to cancel the newspaper subscription. The Post Dispatch has a toll rate customer service line to report customer service issues but this toll number routes to an overseas customer service center and results in excessive hold times and thus excessive toll telephone charges. I'm seeking an immediate resolution to this issue and a resumption of regular and reliable daily delivery of the newspaper as well as a prorated reduction of the monthly rate to compensate for papers not received.
My father DOES NOT have access to the internet for access to the electronic subscription service and relies on the daily hard copy of the newspaper. Also, I went to the local *****'s convenience store this morning (located in Sparta, IL) and was told by someone who works there that they have not received the Post Dispatch for at least 2 weeks. He has not received delivery for at least 1 week. I'm reporting on behalf of my 92 year old father who is paying for daily delivery (7 days/week) of the Saint Louis Post Dispatch newspaper but is not receiving daily delivery. central time Monday through Friday or email us 24/7 at ********************.Our response is attached
#St louis post dispatch sunday paper free
If you have any further questions or need any additional information, please feel free to contact us as #-#-# between 6:30 a.m.-4 p.m. Please give us a call at the number below and we can discuss options for your current subscription. She may have entered her credit card information to place the order but, we did not charge her credit card for this purchase. The disclaimer on the order page clearly states this (see below):
Since she is an active subscriber attempting to start a new subscription online the new subscription be rejected as she is already a current subscriber. All subscriptions automatically renew unless cancelled by the subscriber, we do not see that she has contacted us and cancelled her subscription. Upon reviewing her account we see that she currently has an active Sunday Only subscription to the Post-Dispatch. We are sorry for any inconvenience this has caused and want to thank her for being a loyal reader of the St. Louis Post Dispatch values its readers’ feedback, and we take Ms.
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